IDO IDESIGN - Artisans. Dreamers. Wrap bracelet enthusiasts.

Privacy Policy

1. Principles and Objectives

https://idoidesign.com/ ("Website", "we") recognizes the importance of personal data and other information related to users (“customers” or “you”). We are committed to ensuring transparency and accountability in the collection, use, and disclosure of your information in compliance with the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”) and other applicable laws.

This Privacy Policy (“Policy”) has been established to inform you of the details regarding the collection, use, or disclosure (collectively referred to as “processing”) of your personal data

2. Collection of Personal Data

Personal data refers to information relating to an individual that enables the identification of that individual, whether directly or indirectly. We collect personal data only where necessary and use such data solely for the specified purposes.

Types of Personal Data	Details and Examples
General Personal Data	- Title (Thai and English) - First name and last name (Thai and English) - Date of birth - Address as stated on the national identification card - Mailing address - National identification number, passport number, or other government-issued identification numbers - Photograph or copy of national identification card - Mobile phone number - Email address - Workplace and job position - Employee ID or membership ID - Social media accounts, such as Facebook account and Facebook ID, Google ID, LINE ID
Financial Information	- Cardholder name, card number, expiration date, issuing bank - Bank account number, photo of the bank book’s front page - Information required for issuing tax invoices or receipts
Technical Information	- Includes IP address and MAC address, date and time of website usage, tracking of website behavior via Session ID, and type and version of web browser

3. Sources of Personal Data

We may collect your personal data through the following channels:

3.1 Personal data collected directly from you

- When you register as a member by providing information in forms, whether in document format, via the website, social media, or any other channel

- When you place orders for products and services

- When you fill out forms

- When you post on web forums or message boards

- When you communicate, inquire, provide feedback, or give suggestions regarding our products and services

- When you choose to receive news, updates, or promotional materials from us

3.2 Automatically collected personal data

- When you visit or use the website, which utilizes cookies or similar technologies to collect technical information about your usage.

- Data obtained from your use of services, including information related to the devices used to access the services (e.g., IP address and MAC address)

3.3 Collection of Personal Data from Third Parties

- Personal data may be collected from external sources legally or with the consent of the data owner, such as when your personal information is provided to us for the purpose of offering services, providing personalized content, or conducting related business activities

4. Principles of Personal Data Collection

4.1 For the Performance of a Contract

Personal data may be collected and used to fulfill the sales contract between the data controller ("we") and the data subject ("you"), including payment processing and collecting your delivery address for shipping purposes

4.2 Consent of the Data Subject

Personal data may be collected, used, or disclosed based on our consent, after being informed of the purpose, such as collecting sensitive personal data not exempted by law, marketing and promoting products and services, and facilitating service provision

5. Purposes of Personal Data Collection

5.1 To facilitate website usage and service provision

5.2 To respond to inquiries and provide customer support

5.3 To develop and improve service quality

5.4 To provide information about products and services, or for marketing and promotional purposes

5.5 For data analytics purposes

5.6 To prevent, detect, and investigate criminal activities

We may share your non-identifiable information with the public, partners, or for purposes such as marketing, website performance analysis, business operations, promotions, or to display general trends regarding the use of our products and services

6. Disclosure of Personal Data to Third Parties

We may disclose personal data to external agencies or individuals only to the extent necessary and with the consent of the data subject, unless such disclosure is permitted within the scope of the law

1. Transportation service providers

2. Payment service providers

3. Data analytics and marketing research service providers

4. Government officials, state authorities, or agencies with legal oversight, or those requesting disclosure of personal data under legal authority, related to legal proceedings, or as permitted by applicable law

7. Retention Period of Personal Data

We will retain your personal data only as long as required by law or as necessary for the purposes for which the data was collected. Personal data will be deleted or destroyed once it is determined that its retention is no longer necessary for the specified purposes

8. Security of Personal Data

We recognize the importance of protecting the security of your personal data. Appropriate measures are implemented to prevent loss, unauthorized access, destruction, use, alteration, or unlawful disclosure of personal data. Electronic security is ensured through SSL (Secure Socket Layer) standards approved by a Certificate Authority (CA), encrypting data such as personal information, passwords, and credit card numbers

9. Rights of Data Subjects

9.1 Right to withdraw consent (Right to Withdraw Consent): You have the right to withdraw your consent to the processing of your personal data at any time for as long as your personal data remains with us

9.2 Right of access (Right of Access): You have the right to request access to your personal data under our responsibility and to request a copy of such personal data

9.3 Right to rectification (Right to Rectification): You have the right to request correction of your personal data to ensure that it is accurate, up to date, and complete. If you are a registered member, you may update your personal data via your member profile page

9.4 Right to erasure (Right to Erasure): You have the right to request deletion, destruction, or anonymization of your personal data, or when such data is no longer necessary

9.5 Right to restriction of processing (Right to Restriction of Processing): You have the right to request temporary suspension of the processing of your personal data while we are verifying your request

9.6 Right to data portability (Right to Data Portability): You have the right to receive your personal data in a format that is readable or commonly usable by automated tools or devices and to request transfer to another data controller

9.7 Right to object (Right to Object): You have the right to object to the collection, use, or disclosure of your personal data

If you choose to object to the collection or request deletion or destruction of previously provided data, it may affect the services you receive from the store, and we may be unable to provide certain services

You can exercise your rights as a data subject by contacting us at [email protected] or by phone at 093-134-7333. We will review your request and notify you of the outcome within 30 days from the date we receive your request

10. Links to External Websites or Services

Our website may contain links to external websites, which may collect information about your use and personal data. We are not responsible for the security or privacy of the data collected by these external websites. You should review the privacy policies of such external websites and comply with the privacy practices stated on those sites

11. If You Refuse or Do Not Consent to the Use of Personal Data

We may need to collect personal data as required by law or to fulfill a contract between you and us. If you do not consent to the use of your personal data, you can still use our services; however, you may experience reduced convenience, as the company will not have your consent to use personal data to its full extent for the intended purposes

12. Amendments to the Privacy Policy

This Privacy Policy may be updated, amended, or revised as necessary to comply with the Personal Data Protection Act or other applicable laws. We recommend that you periodically review this Privacy Policy for any changes

13. Contact Information

If you have any questions, suggestions, or require further details regarding the Privacy Policy, please contact:

Data Controller

Email: [email protected]

Phone Number: 093-134-7333

14. User Account Deletion

If you wish to delete your user account, you may request account deletion at any time by sending an email to [email protected] or phone 093-134-7333 Once your account is deleted, your personal data on our servers will be permanently removed and cannot be recovered.